Welcome to ElevateBuy

The portal www.elevatebuy.com and its corresponding mobile application (collectively, “ElevateBuy”), is managed and operated by Elevate Global Pvt Ltd . These terms and conditions ("Terms of Use") apply to all individuals and entities that access and/or use ElevateBuy or any of its services or functionality. By accessing ElevateBuy or using any of its services, you agree to be bound by these Terms of Use.

These Terms of Use constitute an electronic record, generated by a computer system and do not require any physical or digital signatures. In the event of any inconsistency between these Terms of Use and the Service Terms applicable to a particular service, the Service Terms will prevail to the extent of such inconsistency.

We advise you to carefully read these Terms of Use before accessing ElevateBuy or availing any Service. Your continued use of ElevateBuy or its services indicates your acceptance of these Terms of Use.

Elevate Global Pvt Ltd reserves the right to modify, add or remove any part of these Terms of Use or any Service Terms at any time without prior notice. It is your responsibility to regularly review these Terms of Use and Service Terms to stay informed about any changes. Your continued use of ElevateBuy or its services after any modifications to these Terms of Use or Service Terms will constitute your acceptance of such changes.

Use of ElevateBuy

By using ElevateBuy, you acknowledge and accept that it is an online platform that allows you to purchase products from the serviceable locations at the listed price. Unless we are the seller of the product, we act solely as a facilitator and do not have any involvement or control over transactions on ElevateBuy. Therefore, any sale of products on the website is strictly a contract between you and the sellers on ElevateBuy.


Access and use of ElevateBuy are limited to individuals who are capable of entering into legally binding contracts under the Indian Contract Act, 1872. This means that users must be 18 years of age or older, mentally sound, and not prohibited by any law from entering into contracts. Minors who are under 18 years of age may use ElevateBuy only if they are supervised by a parent or legal guardian.

Registration and operation of your account

  • To use ElevateBuy and access its services, you must first register on the platform. Registration is a one-time process and is free of cost.
  • You can register on ElevateBuy by creating an account and providing relevant information such as your name, gender, and other details required to create an account. Once you provide the necessary information, a login ID and password will be generated for you to access your ElevateBuy account.
  • Your login credentials and information provided at the time of registration will be referred to as "Account Information."
  • You are solely responsible for operating your ElevateBuy account and must maintain the confidentiality of your Account Information.
  • You must immediately inform Elevate of any unauthorized use of your account or any security breach. Additionally, you must log out of your account at the end of each session.
  • Failure to comply with these terms of use may result in loss or direct or indirect damage, for which Elevate will not be held liable.

License and access to platform

  • Upon registering on ElevateBuy, you are granted a limited, revocable, and non-exclusive license for accessing ElevateBuy, the Services, and ElevateBuy Content. This license is solely for identifying products, purchasing products, processing returns and refunds, and for personal use only, not for commercial purposes.
  • Please note that the license granted to you does not include permission for: (a) reselling products or commercial use of ElevateBuy or ElevateBuy Content, (b) collecting and using product listings, descriptions, or prices, (c) using ElevateBuy, the Services, or ElevateBuy Content in any other way than what is contemplated in these Terms of Use, (d) downloading or copying Account Information, (e) using data mining, robots, or similar tools to extract parts of ElevateBuy multiple times, and (f) creating and/or publishing your own database featuring parts of ElevateBuy.

Personal Information Policy

  • As part of your registration and usage of ElevateBuy or availing of the Services, personal identifiable and sensitive information about you, such as your name, phone number, email address, address, postal code, occupation, and login details, may be collected and stored by Elevate or provided by you.
  • Elevate understands the sensitivity of this information and values your trust in us. To ensure transparency, we have created a privacy policy that outlines how your information is collected, stored, processed, used, and disclosed. By using or accessing ElevateBuy or availing of the Services, you agree to our Privacy Policy. If you do not agree with our Privacy Policy, please do not use or access ElevateBuy or avail of the Services.


Our return and refund policy allows all members to return products at the time of delivery without any questions asked if they are not satisfied with the quality or freshness of the product. We will collect the returned product and provide a credit note for the returned products' value, which will be credited to your ElevateBuy account. You can use this credit to pay for your future purchases on the site.

Product Pricing

The prices displayed on ElevateBuy are in Indian Rupees and include all applicable taxes. While the prices of most products remain constant, the prices of some fresh food items and commodities may fluctuate on a daily basis.

If the price of any product is different on the day of delivery, no additional charges will be collected or refunded during the delivery of your order.

Prohibited Uses of the Site

The following activities are strictly prohibited when using the Site:

  • Disseminating any material that is unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable.
  • Transmitting material that encourages conduct that constitutes a criminal offense, results in civil liability, or otherwise breaches any relevant laws, regulations or code of practice.
  • Gaining unauthorized access to other computer systems or interfering with any other person’s use or enjoyment of the Site.
  • Breaching any applicable laws or interfering or disrupting networks or web sites connected to the Site.
  • Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
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